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Getting Started with Rundoo · Unboxing

Answers in Your Hand

Look up products, check stock, and print labels without leaving the aisle.

Step-by-step walkthrough ~4 min read Companion to the 4:12 video

You're out on the floor, helping a customer deep in an aisle. They have a question. Maybe "how many of these do you have?" or "what's my price on this?" In the old days that meant a long walk back to the counter and back. Not anymore. With the Rundoo POS app on your phone, the answer is right in your hand, wherever you're standing.

Start here

The right app: the blue one

Search Rundoo in the App Store or Google Play and you'll see two apps. The black one is for your customers. The one for you and your team on the floor is the blue one, Rundoo POS. That's the one this guide walks through.

The Rundoo POS app icon, a white stylized R on a blue background
Grab the blue Rundoo POS icon. The black icon is the separate customer app.

Do this

From sign-in to answers, step by step
  1. Sign in with a texted code, no password

    Open the blue app and tap Sign in using text. Enter your cell phone number, the same one that's on your staff account in Rundoo, then tap Send code. A six-digit code lands by text. Punch it in and you're in. Nothing to remember.

    The staff app sign-in screen, offering to send a code by text message or email
    The sign-in screen. Choose text message, enter your cell number, and Rundoo texts you a six-digit code.
  2. Get your bearings

    Along the bottom you'll see a few tabs. Transactions is today's sales and returns (where floor staff open by default). Orders is your purchase orders. Counts is where an inventory count in progress shows up. And More, the three dots, is where the rest lives, including Products and Customers. What you land on depends on your permissions, so a manager with analytics opens on a numbers screen instead.

  3. Look up a product, check stock and price

    Back to that customer. Tap More, then Products. Search by name, or tap the blue button to scan the item's label barcode. Open the product and you see it all on one screen: how many you have on hand, the bin location where they live in the store, and the price. You get the retail price, and if your customer has special pricing (say a contractor discount) you can confirm their price right there too.

  4. Print a shelf label on the spot

    Notice a shelf tag that's missing or faded? Fix it right then. From that same product screen, tap Print label. As long as you're connected to one of the mobile Zebra printers, a fresh label prints out. No writing it down and hoping you remember later.

    A printed shelf label showing the product name, vendor, price, and a barcode
    A printed shelf tag: product name, vendor, price, and the barcode you'll scan later at the counter.
  5. Pull up a customer and leave a note

    The app is just as handy for customer questions. If a regular asks about a past order, tap More, then Customers, and open their account to see their history. Want to flag something for the team back at the counter? Tap Add interaction, type your note, and save. It's attached right to their account for whoever helps them next.

Keep it handy

The staff app at a glance

The app

Rundoo POS (blue)

The black icon is your customers' app.

Sign in

Cell number + texted code

Same number that's on your staff account.

Print labels

Print label → Zebra printer

Needs a paired mobile Zebra printer.

Find anything

More → Products or Customers

Search by name, or scan the label barcode.

Good to know