Glance Card
Getting Started with Rundoo · Transactions
Waive the Late Fee
Void a finance charge and the interest comes right off the customer's balance, as if it never happened.
The quick version
1
Where
The history of every interest charge, all customers.
POS → Receivables → Finance charges
2
Do
Search the customer, open the charge.
Select it, then Void
3
Result
Balance and next statement both drop.
Interest is reversed
Waive it in 4 steps
- In POS, open Receivables and click the Finance charges tab.
- Search the customer's name to find the charge. Its ID ends in FC.
- Open the charge, then click Void.
- Confirm in the Void Finance Charge? box. Done.
Void, not write off
Void cleanly reverses the interest, your courtesy break.
Write off books bad debt in the payment flow and cannot be undone.
Heads up: voiding lifts this one charge. If the account stays past due, a new finance charge is added automatically on the next statement day.
Practice freely: it is all practice data in your practice store, so void a charge or two without a second thought and get comfortable with it.
Give a good customer a break in a few clicks. · rundocs.com